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Ordering & Delivery


Ordering Ink Cartridges UK & Europe
  • Online We now only accept credit / debit card payment online. To order now, click on a link at the top of the page and select your printer or media.
    * See picture below for how to add things to your shopping cart. *

  • Telephone: 01792 548731 (Credit / Debit Card only)

  • Post: Print out the order form, fill it in completely and Post to: The INK Store, 101 Clase Road, Morriston, Swansea. SA6 8DY, along with your cheque / postal-order...(if preferred) made payable to: The INK Store for the total amount in £ (pounds) sterling (include postage for items where stated).
    Need help or other information about mail order? Click here.
 
To make our mail order service simpler to use, we have added a printable order form for you to fill in and include with your payment. Click here to print the Order Form.
This service is for the UK.
Complete all relevant areas of the form.

There are now shopping cart buttons next to the cartridges / media you wish to order on each page applicable to your printer model or hardware. Payment is currently made via Paypal.

How to order UK and Europe plus a detailed view of the order buttons on our site and information about the shopping cart
 
Due to changes in the Royal Mail's prices and procedures, unfortunately we now have to charge postage & packaging on all ink cartridges, but we are keeping this to a minimum.

Our online ordering system uses Paypal to process payment for credit / debit cards.
Paypal is not part of our company, it is purely the company that collects our online payments safely and securely.
When you order goods from The INK Store online and 'check out', if you have not used Paypal before, they give you a choice to register with them. You don't have to, but you can process your payment far quicker on future transactions if you do. It is safe and secure and your details are totally encrypted whilst you use the service.
Once you have registered with Paypal, you will be able to shop with The INK Store even more quickly on future purchases by simply entering your Paypal password when checking out, please write down and keep your Paypal login details, as the program will remember your email address and ask for the password the next time you use the service. If you can't remember it, you can't use the service unless you tell Paypal that you've forgotten your password and they resend it to your email. Paypal will also store your credit card details so if you get a new card or change your address, you have to edit your Paypal account with the new details.

Remember that it is in the best interest of The INK Store, to safeguard your personal and private details, as we make our money through our trade and you provide the trade. We believe that passing or selling the information of customers is immoral and a breach of their rights to anonymity and privacy. If you order by telephone, we guarantee that we destroy your credit / debit card details once we have processed your order and that only the amount of the order and any applicable P&P will be taken from your bank / credit account.




The following 63 countries / states are treated as Europe for delivery purposes.
Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Spitzbergen
Belarus Gibraltar (EU) Malta (EU) Sweden (EU)
Belgium (EU) Greece (EU) Moldova Switzerland
Bosnia Herzegovina Greenland Monaco (EU) Tajikistan
Bulgaria (EU) Hungary (EU) Montenegro Turkey
Canary Islands Iceland Netherlands (EU) Turkmenistan
Corsica (EU) Irish Republic (EU) Norway Ukraine
Croatia Italy (EU) Poland (EU) Uzbekistan
Cyprus (EU) Kazakhstan Portugal (EU) Vatican City State
Czech Republic (EU) Kosovo Romania (EU)  

All countries in the EU do not require a customs certificate.

Click here for Europe delivery charges



( Nederland )
De klanten in Europese Landen kunnen slechts online of tot telefonisch opdracht geven. Om online tot opdracht te geven, klik [ de Patronen van de Inkt ], selecteer uw printer maken en modelleren, dan klik op de [ knoop van Europa ] naast de patronen u wenst opdracht te geven tot. Ga uw naam en adresdetails en uw krediet/debetkaartdetails in en wij zullen uw orde naar u door luchtpost verzenden, die bij de meeste Europese landen binnen 48 uren zal aankomen, op voorwaarde dat uw punten in voorraad zijn en u geeft tot vóór 14:00 van Maandag aan Vrijdag opdracht. Om telefonisch opdracht te geven tot, zult u het Engels moeten kunnen spreken en moeten weten tot wat u wilt opdracht geven alvorens ons te telefoneren. Hebben gelieve uw krediet/debet klaar kaart en duidelijke details van uw naam en adres te geven. De levering is het zelfde als hierboven online verklaard opdracht gevend tot. Telefoonnummer 44.1792 548731. Al betaling is in (£) Pond Sterling en zal wordt omgezet van de Euro aan de huidige wisselkoers. De levertijden van omvatten Zaterdag & geen Zondag.


( La France ) Les clients dans les pays européens peuvent seulement passer commande en ligne ou par téléphone. Pour passer commande en ligne, le clic dessus [ des cartouches d'encre ], choisissent votre imprimeur font et modèlent, puis cliquent sur [ le bouton de l'Europe ] à côté des cartouches que vous souhaitez commander. Écrivez votre nom et les détails d'adresse et vos petits groupes et nous de carte de degré de solvabilité/débit vous enverrons votre ordre par poste aérienne, qui arrivera à la plupart des pays européens dans un délai de 48 heures, fournissant vos articles sommes dans les actions et vous ordre avant 14:00 du lundi au vendredi. Pour passer commande par téléphone, vous devrez pouvoir parler anglais et devoir savoir ce que vous voulez commander avant de nous téléphoner. Veuillez avoir votre carte de degré de solvabilité/débit prête et donnez les détails clairs de votre nom et adresse. La livraison est identique que passant commande en ligne expliquée ci-dessus. Téléphone numéro 44 1792 548731. Tout le paiement est dans livres sterling (de £) et sera converti de l'Euro au taux de change courant. Les délais de livraison n'incluent pas samedi et dimanche.


( Deutschland ) Kunden in den europäischen Ländern können Telefon nur online oder durch bestellen. Um online zu bestellen, klicken Sie an [ Tinte Patronen ], wählen Sie Ihren Drucker bilden und modellieren, klicken dann an die [ Europa ] Taste nahe bei den Patronen vor, die Sie bestellen möchten. Tragen Sie Ihren Namen ein und Adresse Details und Ihre Gutschrift-/Schuldpostenkarte Sonderkommandos und wir schicken Ihnen Ihren Auftrag durch die Luftpost, die höchstens europäische Länder innerhalb 48 Stunden ankommt und stellen Ihre Einzelteile bereit, sind im Vorrat und in Ihnen Auftrag vor 14:00 von Montag zu Freitag. Um durch Telefon zu bestellen, müssen Sie sein Englisch zu sprechen und wissen zu müssen was Sie bestellen möchten bevor Sie uns telephonieren. Haben Sie bitte Ihre bereite Gutschrift-/Schuldpostenkarte und spezifizieren Sie freie Ihres Namens und Adresse. Die Anlieferung ist dieselbe wie bestellend online oben erklärt. Telefonnummer 44 1792 548731. Alle Zahlung ist innen (£) Zerstößt Sterling und wird umgewandelt werden vom Euro mit der gegenwärtigen Verbrauchssteuer. Lieferfristen schließen nicht Samstag u. Sonntag ein.


(
Ελλάδα ) Οι πελάτες στις ευρωπαϊκές χώρες μπορούν μόνο να διατάξουν on-line ή τηλεφωνικώς. Για να διατάξετε on-line, χτυπήστε επάνω [ κασέτες μελανιού ], επιλέξτε τον εκτυπωτή σας κάνει και διαμορφώνει, κατόπιν κρότος σύμφωνα με το [ κουμπί της Ευρώπης ] δίπλα στις κασέτες που επιθυμείτε να διατάξετε. Εισάγετε τις λεπτομέρειές σας ονόματος και διευθύνσεων και τις λεπτομέρειές σας πίστωσης/χρεωστικών καρτών και θα σας στείλουμε τη διαταγή σας σε με ταχυδρομείο αέρα, το οποίο θα φθάσει στις περισσότερες ευρωπαϊκές χώρες μέσα σε 48 ώρες, υπό τον όρο ότι τα στοιχεία σας είναι στο απόθεμα και διατάζετε στις 14:00 από τη Δευτέρα στην Παρασκευή. Για να διατάζετε τηλεφωνικώς, θα πρέπει να είστε σε θέση να μιλήσετε τα αγγλικά και να πρέπει να ξέρετε τι θέλετε να διατάξετε πρίν τηλεφωνάτε σε μας. Παρακαλώ έχει την πίστωση/τη χρεωστική κάρτα σας να αναμείνει και να δώσει τις σαφείς λεπτομέρειες του ονόματος και της διεύθυνσής σας. Η παράδοση είναι η ίδια με διατάζοντας on-line που εξηγείται ανωτέρω. Αριθμός τηλεφώνου 44.1792 548731. Όλη η πληρωμή είναι (£) σε λίρες αγγλίας και θα μετατραπεί από το ευρώ στην τρέχουσα συναλλαγματική ισοτιμία. Οι χρόνοι παράδοσης δεν περιλαμβάνουν το Σάββατο & την Κυριακή.


( L'Italia ) I clienti in paesi europei possono ordinare soltanto in linea o per telefono. Per ordinare in linea, scatti sopra [ cartucce dell'inchiostro ], selezioni il vostro stampatore fanno e modellano, allora scattano sopra il tasto [ dell'Europa ] vicino alle cartucce che desiderate ordinare. Introduca il vostro nome ed i particolari di indirizzo ed i vostri particolari e noi della scheda debito/di credito trasmetteremo il vostro ordine voi dalla posta di aria, che arriverà alla maggior parte dei paesi europei entro 48 ore, fornente i vostri articoli siamo in azione ed in voi ordine prima di 14:00 da lunedì a venerdì. Per ordinare per telefono, dovrete potere parlare inglese ed avere bisogno di di conoscere che cosa desiderate ordinare prima della telefonata noi. Faccia prego la vostra scheda debito/di credito aspettare e fornisca i particolari liberi del vostri nome ed indirizzo. La consegna è la stessa dell'ordinando in linea spiegata sopra. Numero di telefono 44 1792 548731. Tutto il pagamento è in di sterline (del £) e sarà convertito dall'Euro al tasso di cambio corrente. I termini di consegna non includono sabato & domenica.


( Portugal ) Os clientes em países europeus podem somente requisitar em linha ou pelo telefone. Para requisitar em linha, estale sobre [ cartuchos da tinta ], selecione sua impressora fazem e modelam, estalam então sobre a tecla [ de Europa ] ao lado dos cartuchos que você deseja requisitar. Dê entrada com seu nome e os detalhes do endereço e seus detalhes e nós do cartão do crédito/débito emitir-lhe-emos sua ordem pelo correio de ar, que chegará em a maioria de países europeus dentro de 48 horas, fornecendo seus artigos estamos no estoque e em você ordem antes de 14:00 de segunda-feira a sexta-feira. Para requisitar pelo telefone, você necessitará poder falar o inglês e necessitá-lo saber o que você quer requisitar antes de telephoning nos. Tenha por favor seu cartão do crédito/débito pronto e dê detalhes desobstruídos de seus nome e endereço. A entrega é a mesma que requisitando explicada em linha acima. Telefone número 44 1792 548731. Todo o pagamento está em sterling de libras (do £) e será convertido do euro na taxa de troca atual. Os tempos de entrega não incluem sábado & domingo.


( Россия ) Клиенты в европейских странах могут только приказать online или телефоном. Для того чтобы приказать online, 5elknite дальше [ патроны чернил ], выберите ваш принтер сделайте и моделируйте, после этого 5elknite дальше кнопкой [ europe ] рядом с патронами, котор вы желаете приказать. Впишите ваше имя и детали адреса и ваши детали и мы карточки кредита/дебита пошлем ваш заказ к вам воздушной почтой, которая приедет в большинств европейские страны не познее 48 часов, обеспечивая ваши детали находимся в штоке и вас заказ перед 14:00 от понедельника к пятнице. Для того чтобы приказать телефоном, вы мочь поговорить английскую язык и знать вы хотите приказать перед телефонировать нас. Пожалуйста имейте вашу карточку кредита/дебита готовую и подробности ясные ваших имени и адреса. Поставка этим же как приказывающ online объясненная выше. Номер телефона 44 1792 548731. Вся компенсация находится в фунт стерлинга (Ј) и будет преобразована от euro на в настоящее время обменныйа курс валюты. Времена поставки не вклюают субботу & воскресенье.


( España ) Los clientes en países europeos pueden ordenar solamente en línea o por el teléfono. Para ordenar en línea, chasque encendido [ los cartuchos de la tinta ], seleccione su impresora hacen y modelan, después chascan encendido el botón [ de Europa ] al lado de los cartuchos que usted desea pedir. Incorpore su nombre y los detalles de la dirección y sus detalles y nosotros de la tarjeta del crédito/del debe le enviaremos su orden por el correo aéreo, que llegará la mayoría de los países europeos en el plazo de 48 horas, proporcionando sus artículos estamos en la acción y usted orden antes de 14:00 de lunes a viernes. Para ordenar por el teléfono, usted necesitará poder hablar inglés y necesitar saber lo que usted desea pedir antes de llamarnos por teléfono. Tenga por favor su tarjeta del crédito/del debe lista y dé los detalles claros de su nombre y dirección. La entrega es igual que ordenando en línea explicada arriba. Teléfono número 44 1792 548731. Todo el pago está en esterlina (del £) y será convertido del Euro en el cambio actual. Los plazos de expedición no incluyen sábado y domingo.


No VAT to be added
Credit / Debit cards accepted




Mail Order
To make our mail order service simpler to use, we have added a printable order form for you to fill in and include with your payment. Click here to print the Order Form.
This service is for the UK.
Complete all relevant areas of the form.


Please print the attached form and fill it in with a pen then post it along with your cheque payment.

All payment must be made before despatch of the goods, either by credit / debit card or cheque / postal-order in advance of despatch.

If sending a cheque, please see the POST method above.

To order online, there are [Add to Cart] buttons next to each ink cartridge on our website, click here to select your printer.

How to enter your printer cartridge requirements on the Printed Order Form:

Example (1):
Printer Make  Printer Model 
1) Cartridge Details  (2) Cartridge Details 
This will be classed as 2 X T036 cartridges & 2 X T037 cartridges (2 pairs) for the Epson Stylus C42.

Example (2):
(1) Cartridge Details  (2) Cartridge Details 
This will be classed as 2 X T036 cartridges & 2 X T037 cartridges (2 pairs) for the Epson Stylus C42.

If you have any further problems filling in the printable form, just ring 01792 548731 and place your order by telephone.

The order form is there for your convenience and allows you to order when you do not have a credit / debit card. To use the form, you need to know what you want to order and in what quantity. Use our website for compatibility and prices. If you require a Company invoice, please state your Company Name in the 'First Name / Company' field.




We will not send any goods for order forms received by post that do not contain a fully completed cheque or postal order made payable to: The INK Store

To make our mail order service simpler to use, we have added a printable order form for you to fill in and include with your payment. Click here to print the Order Form.
This service is for the UK.
Complete all relevant areas of the form.



 

Payment is by credit / debit card online or by telephone or you can send a cheque in advance of despatch of your goods. We do not sell to countries outside Europe and we require full payment by credit / debit card before despatch outside the UK.
Postage will be charged for all items ordered from The INK Store unless otherwise stated.


 
Delivery charges in UK & Europe.
Packet Post

UK

 

Europe

1st Class

 

Airmail

Weight Price   Weight Price
0–750g £2.70   0–100g £2.70
751–1000g £4.30   101–150g £2.93
1001–1250g £5.60   151–200g £3.16
1251–1500g £6.50   201–250g £3.39
1501–1750g £7.40   251–300g £3.62
1751–2000g £8.30   301–400g £4.22
2001–4000g £10.30   401–500g £4.82
4001–6000g £13.80   501–600g £5.42
6001–8000g £17.30   601–700g £6.02
8001–10000g £20.80   701–800g £6.62
      801–900g £7.22
      901–1000g £7.82
      1001–1100g £8.42
      1101–1200g £9.02
      1201–1300g £9.62
      1301–1400g £10.22
      1401–1500g £10.82
      1501–1600g £11.42
      1601–1700g £12.02
      1701–1800g £12.62
      1801–1900g £13.22
      1901–2000g £13.82

  We subsidise some postage charges.

£2.00 for up to 8 Inkjet Refill Cartridges (£2.70 is now the minimum packet post price from the Royal Mail)

We now charge P&P for all items on our website, due to the change in the Royal Mail's procedures and policies.
We use 1st Class Post for the UK and Airmail for Europe.
All new ink cartridges & media are charged at normal 1st class post in the UK and normal airmail post in Europe.
Some media is small enough to be posted using Large Letter post and is therefore cheaper than the prices above, starting at £0.90 for 0-100g



Please call 01792 548731 for information.



Delivery charges for Europe
All items
on this site now also have a button next to them for ordering online, with airmail charges added in the cart.
If ordering by telephone in Europe,
(airmail) postal charges below will be manually added to the order price.

Airmail Post (Small Packet)

Airmail

Weight Price
0–100g £2.70
101–150g £2.93
151–200g £3.16
201–250g £3.39
251–300g £3.62
301–400g £4.22
401–500g £4.82
501–600g £5.42
601–700g £6.02
701–800g £6.62
801–900g £7.22
901–1000g £7.82
1001–1100g £8.42
1101–1200g £9.02
1201–1300g £9.62
1301–1400g £10.22
1401–1500g £10.82
1501–1600g £11.42
1601–1700g £12.02
1701–1800g £12.62
1801–1900g £13.22
1901–2000g £13.82

Weight Postage Timescale
All Weights Air Mail up to 5 working days
All Weights  Surface Mail up to 2 weeks

We are unable to send packets heavier than 2kg by Air Mail.
Surface Mail is the only option above 2kg and is cheaper, but much slower.
Where applicable, if the item is too heavy to send by airmail, we will refund the difference in price for surface mail and use that service.




 
Delivery:
Delivery is by 1st class post for all business, organisation & residential addresses in the UK & 2nd class (Parcel Post) for heavy objects.
We no longer deliver
by hand to any businesses.


National (UK mainland).
48 hour delivery, depending on stock availability (Online Orders & Telephone Orders).
There will be a parcel post charge for some laser toner cartridges & standard 1st class post charges for other media where stated, depending on weight and quantity and will be via packet post / parcel post (heavy orders).
Place your order and your goods will be despatched the same day if ordered before 2pm and received by you within 48 hours of despatch (usually received within 24 hours).
The INK Store reserves the right to enforce our minimum order rule at any time ( minimum order £5 ).
The INK Store reserves the right to ask for payment / before despatch on all orders.


Normally all postage for inkjet cartridges is by 1st class mail (2nd class if large heavy orders) for the UK only (including Northern Ireland and Scottish Islands).
There is a different charge for airmail postage to Europe including The Republic of Ireland (Eire), (see prices below order buttons or call +44 (0)1792 548731).
We do not deliver outside Europe unless the customer is willing to pay all the postage charge and pays by credit / debit card via the telephone / email (separate the security code to a second email).
We do not pay for: Special / Express delivery (anywhere), overseas charges, shipping taxes or foreign taxes / foreign VAT.
We will always try to get your printer & computer consumables to you as quickly and efficiently as possible with minimal costs to you the customer.
For orders outside the UK, we require full payment in advance by credit / debit card in (£) pounds sterling only.



Postal Service:
If you live in the UK mainland, you will receive your goods by post. This may take up to 48 hours and is also dependant on stock availability.

All postage will be by 1st class mail (parcel post if order is large / heavy), this service ensures that your goods are received as quickly as possible.
All overseas postage i.e. Europe & Eire will be by Airmail for all packages up to 2kg or surface mail for heavier packages or if preferred.
Airmail is delivered within 5 working days of despatch, whereas surface mail can be up to 2 weeks.

Sending packages to The INK Store:
You must contact The INK Store before posting any goods to us (unless sending empty ink cartridges for refilling). If we are not expecting them, we will refuse delivery.
When sending returned goods to The INK Store, we do not always require the goods immediately, therefore we recommend the use of second class post and to protect the goods against loss, always retain a certificate of postage. Items don't always make it to their destination, but you can't claim compensation for a loss without proof of posting.
Larger packages should be sent by parcel post with level 1 insurance (extra 45p) to cover loss or damage of goods
up to £100.
The INK Store may reimburse the customer's postage for returns sent to us up to 30kg (if authorised) providing the customer uses only the recommended postage types and has contacted us prior to sending the package, this will apply to 1 package only.
Customers should note that any goods sent to The INK Store are sent at the customers own risk and so, customers should take out any relevant insurance or tracking / recording of post they feel they need to ensure the safe / traceable transport of their goods. Use our
recommended postage types above. However, The INK Store will only pay for 2nd class post for authorised returned cartridges and media or standard parcel post if also agreed by us. Proof of posting is not proof of receipt.

 

Payment:
This is normally required in the form of credit / debit card online or via the telephone.

BAC / BGC only accepted if prearranged (trade only).

We will also accept cheque payment if ordering by Mail Order.
Print out the order form, fill it in completely and Post to the address below, along with your cheque / postal-order made
payable to: The INK Store for the total amount in £ (pounds) sterling (include postage for items where stated).
Need help or other information about mail order? Click here.


Our Address:

The INK Store
101 Clase Road
Morriston
Swansea
UK.
SA6 8DY


The INK Store sends the customer's goods promptly. Therefore, payment should also be made promptly in respect of the good faith upon which, the customer requested the use of our goods.

We at The INK Store reserve the right to refuse; despatch, sale, exchange or transaction of goods to any person, address, organisation, party, country or business without explanation in writing or otherwise.



Printable form details:
You must fill in all relevant fields in the printable form. This is for your benefit as well as ours. Any incorrect or missing information could jeopardise despatch of your goods.
In order to get your goods to you quickly and efficiently, we require your full name, full delivery address, post code, telephone number (including those who are x-directory, your number will not be used for any other purpose than to contact you should there be a problem with your order) and email address.
We do not require credit / debit cards for payment on posted order forms. The customer must check what they want to order by viewing our website and enter the details manually into the order form. This has proved very successful & suitable, for those who prefer to pay by cheque.
We will not send any goods for order forms received by post that do not contain a fully completed cheque or postal order made payable to:
The INK Store



Please ring for assistance if you are unsure of how to order goods or how to post return cartridges.



The INK Store logo - small
The INK Store
101 Clase Road, Morriston, Swansea, UK. SA6 8DY
Tel: 01792 548731


Page last updated: 24 October 2012

Rules & conditions apply, Click to view Terms, Conditions & Customers Rights.